Definitions

Seller: Thomasimageconsulting.com

Buyer: The person or organization placing the order.

Goods or Services: Product(s) for which the buyer has placed an order with the seller.

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, Mastercard, and American Express. We also accept Paypal as a form of payment.  

Shipping Policies

Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller. 

More detailed information on our shipping policies is available here.

Refund/Return Policy

Please refer to our Refund and Return Policy here.

Cancellation

An order may be cancelled up within 24-hours of purchase. If a cancellation request is submitted after 24 hours after purchase, we will still try our best to cancel the order if it hasn’t been sent out yet.

If the item has been shipped out, the buyer will have to wait to receive the item first. They can either accept it or choose to send it back in exchange for a full refund, however they would have to bear any shipping fees that are incurred.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: [email protected]. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner’s state.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these terms and conditions.